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Privacy Statement Triconor

June 22, 2022

Your privacy is of great importance to Triconor. We therefore comply with the relevant laws and regulations on privacy, including the General Data Protection Regulation (hereinafter: GDPR). This means that we:

  • Clearly define our purposes before we process your personal data, through this privacy statement
  • Store as little personal data as possible and only the data necessary for our purposes
  • Explicitly seek consent to the processing of your personal data, should consent be required
  • Take necessary security measures to protect your personal data. We also impose the obligations on parties who process personal data for us
  • Respect your rights, such as the right to access, correct or delete your personal data processed with us

Your data is safe with us and we will always use this data properly.

In this privacy statement, we explain all that we do at the www.triconor.com website with information that we learn about you.

If you have any questions or want to know exactly what we keep of you, please contact Triconor.


Order handling

When you place an order with us, or ask us a question, we use your personal data to be able to process it properly. We may then give you your personal data to our logistics service provider or courier service to have the order delivered to you.

We also receive information about your payment from your bank or Credit Card Company. For this purpose, we use your name and address details, telephone number and e-mail address. We need these because of the contract we conclude with you. We keep this information until your order is completed. We keep certain customer data longer in connection with the legal tax retention obligation.


Provision to third parties

We work with certain companies who may receive your personal data, as listed above, from us, such as our logistics service provider, courier service and/or our supplier.


Contact from Triconor website

With the contact from on our website, you can ask us a question or make request. For this, we use your name and address, telephone number, e-mail address and your question or remark. We need this information to answer your question and because of the possible contract, we conclude with you. We keep this information until we are sure you are satisfied with our response and three month thereafter. This allows us to access the information easily for follow-up questions. It also allows us to train our customer service team to be even better.



We may send you advertising about products or services. We do this by mail or by e-mail. You can object to this advertising at any time. Each letter tells you how to do so. Every e-mail contains an unsubscribe link.


Provision to other companies or institutions

With the exception of the parties required to provide the services listed above, we do not provide, under any circumstances, your personal data to other companies and institutions, except if we are required to do so by law (for example, if the police require information in case of suspected crime).



We keep statistics about the use of our website, but this data is always anonymous.



Security of personal data is very important to us. We make sure that your data is well protected with us. We constantly adjust the security and pay close attention to what can go wrong.


Your rights

If you have any questions or would like to know what personal data we hold about you, please feel free to contact us.

You have the following rights:

  • Get an explanation of what personal data we have and what we do with it
  • Access to the exact personal data we hold
  • Having errors corrected
  • To have outdated personal data removed
  • Withdrawal of consent
  • Limit a certain processing
  • Object to a particular use

Please make sure you always clearly indicate who you are, so we can be sure we are not editing or deleting data from the wrong person.

We will comply with your request within 30 days. However, this period may be extended for reasons related to the specific rights of data subjects or the complexity of the request. If we extend this period, we will notify you in a timely manner.


Filling a complaint

If you would like to make a complaint about the use of your personal data, please send an email to info@triconor.com. We will address any complaint internally and communicate it further with you.

If you feel that we are not helping you in the right way, you have the right to file a complaint with the regulator, the Personal Data Authority.


Contact details

Triconor Distribution B.V.
Marathon 9b
1213 PE Hilversum
The Netherlands
E-mail address: info@triconor.com
Phone number: +31 (0) 35 538 0109
Chamber of Commerce number: 31040286